"Dear Alan
I would like to express my appreciation to both you and Ian for the extremely professional and helpful service that we have experienced in relation to our daughter Emma's driving tuition. Alan - As parents booking lessons we found your overall explanation of the process and services you could offer very informative and reassuring. You could not have recommended anyone better to match Emma's needs and personality than Ian.
Ian - As parents you were very reassuring and informative. I felt after our conversations before and after Emma's first lesson she was in very capable hands. Ian you are in right job and have been a true professional and a star. Emma has very much related to your calm motivating and positive approach. She has looked forward to every lesson and has found the whole experience very informative and enjoyable. You were able to put her at ease and she felt safe as well as being able to approach you for guidance and advice. Emma also benefitted from your flexibility around appointments the the 20 hours tuition during October half term really helped.
We would have no hesitation in recommending you both for the courtious professional service we have received has been exceptional and very much appreciated.
Kind regards
Jane Thorpe"